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Project Support Get the Help You Need, When You Need It

Need a one-time fix instead of ongoing support? These projects tackle your biggest fundraising operations challenges so you can focus on building relationships and raising more money.

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Donor Database Cleanup & Optimization

 

Best For: Nonprofits with messy donor data that makes reporting and outreach frustrating.

Pricing: Starting at $2,400/project

What You Get:

  • Fix duplicate donor records so you stop emailing the same person twice.
  • Standardize data formatting (names, addresses, and gift records) for consistency.
  • Update missing or outdated donor info to improve communication.
  • Segment donors strategically so you can personalize outreach and increase retention.

Gift Processing & Reconciliation Audit

 

Best For: Nonprofits struggling to match fundraising and finance records—and tired of donation tracking headaches.

Pricing: Starts at $3,000/project

What You Get:

  • Review donation records for errors and inconsistencies.
  • Ensure finance & fundraising teams are in sync with gift entry processes.
  • Identify ways to speed up reconciliation and reduce manual corrections.
  • Make sure donor acknowledgments and tax receipts meet compliance standards.

CRM Implementation Support & Vendor Coordination

 

Best For: Organizations setting up a new CRM or trying to integrate fundraising systems without the tech headaches.

Pricing: Starting at $4,200/project

What You Get:

  • Help choosing the right CRM based on your nonprofit’s needs.
  • Support with data migration & system setup so you don’t lose important donor history.
  • Best practices for CRM configuration to maximize efficiency.
  • Hands-on staff training so your team actually knows how to use it.

Workflow Automation & Efficiency Optimization

 

Best For: Nonprofits drowning in manual processes who want to save time and reduce errors.

Pricing: Starts at $3,600/project

What You Get:

  • Pinpoint tasks that can be automated (gift acknowledgments, donor follow-ups, reporting).
  • Set up automation tools to streamline your fundraising operations.
  • Integrate your CRM with other key software to eliminate duplicate data entry.
  • Provide clear documentation & training so your team understands the new system.

Fundraising Analytics & Custom Reporting Setup

 

Best For: Nonprofits that need better donor insights to drive smarter fundraising decisions.

Pricing: Starting at $3,000/project

What You Get:

  • Create custom dashboards tracking key fundraising and donor retention metrics.

  • Automate reporting so you can easily access insights without manual data pulls.

  • Analyze donor giving patterns to identify trends and opportunities.

  • Provide actionable recommendations based on real data, not guesswork.

Good Soup On-Going Support

Choose a plan that's right for you.

Simmer

For teams that are doing the work but need better systems, cleaner data, and expert guidance to make fundraising easier.

Your team is managing fundraising, but your systems and processes could work better. Maybe donor records are outdated, reports take longer than they should, or you’re not fully confident in the data you’re using to make decisions. You’re keeping things moving, but small inefficiencies add up—and you know that getting more organized could make a big difference.

With Simmer, I work alongside your team to clean up donor records, improve workflows, and ensure your CRM is set up for success. You’ll still handle the day-to-day, but with the right structure and expert guidance, fundraising will feel smoother, reporting will be clearer, and donor data will finally be reliable

$ 1,800

/ Per Month

Boil

For teams experiencing growing pains, struggling with messy data, and needing hands-on support to stay organized and efficient.

You’re bringing in more donations, launching campaigns, and expanding your reach—but your systems aren’t keeping up. Reports take too long to pull, fundraisers hesitate to use the CRM, and finance is constantly chasing down missing or mismatched gifts. You’re trying to stay ahead, but inconsistent processes and unreliable data make it harder than it should be.

With Boil, I take a more hands-on role, working closely with your team to clean up your donor database, create more efficient workflows, and ensure that every donation and interaction is accurately tracked. I help you build reliable systems that make reporting easier, improve donor retention, and free up your team to focus on fundraising—not fixing data errors.

If your processes aren’t scaling with your fundraising efforts and you need structured, ongoing support to get things on track, this package will give you the clarity and consistency you’ve been missing.

$ 3,600

/ Per Month

Hot Pot

For teams that need a dedicated expert to take on the operational heavy lifting so fundraising can thrive.

Your team is doing incredible work, but you don’t have the internal capacity to manage the complex operations behind fundraising. Maybe you don’t have a full-time data or operations person, or maybe your existing staff is stretched too thin to keep up with gift processing, database maintenance, reconciliation, and reporting. You know these things are critical, but there just aren’t enough hours in the day to manage them effectively.

With Hot Pot, I become your embedded fundraising operations partner, handling the behind-the-scenes work that keeps your fundraising running smoothly, accurately, and efficiently. I take ownership of donor database management, gift processing, reconciliation, automation, reporting, and forecasting, ensuring that fundraisers have the clean, reliable data they need to build strong donor relationships and make informed decisions.

If your team needs more than guidance—you need someone to fully manage these critical operations, this package ensures that nothing falls through the cracks, no reports are unreliable, and no donor relationships suffer due to messy systems.

$ 6,000

/ Per Month

What's the Best Fit

Compare Plans

The Simmer The Steady Stir The Full Boil
Total Monthly Support Time 12 hours/month 24 hours/month 40 hours/month
Donor Database Cleanup Quarterly Monthly Ongoing
Gift Processing & Reconciliation Oversight Only Fully Managed (Monthly) Fully Managed, Integrated with Finance
Fundraising Reports & Dashboards Real-Time Dashboard Real-Time Dashboard with Advanced Segmentation Real-Time Dashboard + Predictive Analytics
Workflow Automation

Recommendations Only

Basic Setup Full-Scale Automation
Staff Training & Support

1 Quarterly

Up to 2 Quarterly On-Demand
Tech & Systems Support Basic CRM Guidance 2–3 System Integrations 3-5 Systems & Custom Integrations
Fundraising Strategy Monthly Twice a Month Weekly
Custom Development & Automation Small CRM Tweaks Full Custom Integrations & API Support

What People Are Saying

"Dena brought energy, knowledge, professionalism, curiosity, and joy to Family Giving Tree during her tenure here. She demonstrated many skills, but her curiosity and interest in learning how to improve our organization were invaluable.

I was lucky enough to work closely with Dena in the same department and watched as she grew her portfolio and her knowledge. In addition to excelling at her duties as Major Gift Officer, she grew her role and was able to institute new procedures, software, and standards at Family Giving Tree. Her influence guided the organization toward respecting the importance of information: its gathering, its safety, its timeliness, its organization, et al.

Professionally, I found Dena easy to work with, and personally I found Dena a joy to work with. I know she will bring all of her wonderful qualities to any project she chooses to work on."

Kristina Afzal
IT Manager, Family Giving Tree

Organizations I've Partnered With

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  • family giving tree logo
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  • VolunteerMatch Logo

YOU MAY NEED TO KNOW

Frequently Asked Questions

Still can't find what you're looking for? Shoot me a message!

What CRMs do you specialize in?

I have extensive experience with Salesforce and HubSpot, working alongside system architects and consultants to handle more technical needs. I also have experience in HTML and C++ coding, which allows me to bridge the gap between technical experts and fundraisers.

That said, my skills are highly adaptable, and I can pick up other fundraising CRMs quickly. Whether you're using Raiser's Edge, NeonCRM, Bloomerang, or another platform, I can help optimize your system and make it work for your team.

Do you work with websites?

Yes! I have experience with Squarespace, Webflow, WordPress, HubSpot, and other website platforms. I’ve built websites for nonprofits I’ve worked at—including my own!

While my business isn’t focused on website development, I can help ensure your website integrates seamlessly with your CRM and supports your fundraising efforts.

 

How do you work with our development team?

If you already have a Development Associate or fundraising team, I’ll act as your strategic operations partner. Here’s how I help:

  • Streamlining donor data & CRM workflows so your team isn’t bogged down by manual entry.
  • Building real-time dashboards & reports so they can easily track fundraising performance.
  • Automating gift acknowledgments & donor segmentation so they can focus on relationships, not admin work.
  • Providing training & documentation so your team can confidently use your CRM without confusion.

Think of me as the operations & strategy sidekick—I take the back-end work off your plate so your team can focus on fundraising.

Do you handle program CRMs?

No, I focus specifically on fundraising operations—managing donor data, gift processing, reporting, and automation. If you're looking for support with the program or case management side of your CRM (tracking services, program outcomes, or client data), I partner with experts in that area and can connect you with the right people.

What makes you different?

I help nonprofits recover lost donor revenue, boost retention, and optimize operations so fundraising teams can focus on what truly matters—building relationships and driving impact.

After years in nonprofit leadership, I started Good Soup to take that work even further. I saw firsthand how many organizations struggle with messy donor data, underutilized CRMs, and time-consuming manual tasks. Now, I help streamline development operations and strengthen donor connections.

Here’s what sets me apart:

  • I know fundraising inside and out. I’ve led fundraising teams and was most recently a Director of Development at a $5M nonprofit. I understand what fundraisers need because I’ve been in their shoes.
  • I bridge the gap between fundraising & technology. Many fundraisers feel overwhelmed by CRMs and data management—I make those systems work for you, not against you.
  • People-first approach. Fundraising is about people. Every tech solution, dashboard, and automation I create is designed to enhance human connection—not replace it.
  • No one-size-fits-all solutions. Every nonprofit is unique, and I tailor my approach to fit your team, your goals, and your systems.

If you’re tired of messy donor data, inefficient workflows, and tech that slows you down, let’s talk. I’ll handle the operational details so you can focus on moving your mission forward.

Our CRM is a mess. Can you help us clean it up?

Yes! Whether it’s duplicate donor records, outdated contact info, or messy gift tracking, I’ll clean up your CRM so it’s accurate, organized, and actually helps you raise money.

We don’t even use our CRM because it’s too complicated. How can you help?

I simplify your CRM setup, create easy-to-use dashboards, and train your team so they feel confident using it. My goal is to make your CRM work for you, not against you.

We have a fundraising CRM, but our donor data doesn’t sync with our email or finance tools. Can you fix that?

Yes! I help nonprofits integrate their CRM with email marketing, donation platforms, and finance systems so everything syncs automatically—no more double data entry or messy reports.

How do we know if we’re using our CRM correctly?

I’ll audit your CRM setup and provide recommendations on how to improve data entry, reporting, and workflows so your team gets the most out of the system.

Can you set up automation so we don’t have to manually send donor thank-you emails and reports?

Yes! I set up automated workflows for donor acknowledgments, gift tracking, and reporting so your team saves time and nothing falls through the cracks.

We run into obstacles when tracking fundraising performance. Can you help us understand our donor trends?

I’ll build real-time dashboards so you can easily track donor retention, revenue trends, and campaign performance without digging through spreadsheets.

We have a fundraising team, but no one has time to manage the data. Can you support us?

Yes! I take care of the backend data management, reporting, and CRM setup so your team can focus on building relationships and fundraising.

How do we get started?

Start by filling out the interest form [link]—this helps me understand your needs. If it looks like we’re a good fit, we’ll schedule a discovery call to dive deeper and make sure we're aligned. From there, I’ll audit your fundraising operations and recommend a package that fits your goals.

How long does it take to see results?

Some changes, like cleaning up data and setting up reports, happen in the first month. Others, like automation and long-term donor retention strategies, build momentum over time.

Do you offer one-time projects, or is this only ongoing support?

I offer both! If you need a one-time database cleanup or automation setup, I offer project-based services. If you want ongoing support, I offer monthly packages.

Can you work with small nonprofits with limited budgets?

Yes! My Simmer package is designed for small teams that need support without a full-time hire.

What if we’re not sure what we need?

That’s totally fine! Start by filling out the interest form [link], and I’d be happy to share recommendations. If we’re a good fit, we can schedule a discovery call to explore solutions together.

What if we don’t have a CRM yet? Can you help us choose one?

Yes! I help organizations select the right CRM, migrate data, and train staff so they start off on the right foot. 

Can you work with our existing staff, or do we need to hire someone else?

It depends on the scope of work. I work alongside your existing team and provide training as needed. In some cases, outside support may be necessary, but it’s not always required—I’ll help you figure out what makes the most sense for your organization.

Ready to Optimize Your Fundraising Without the Overwhelm?